VIDEO: Self-Report Your Home's Water Service Line

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Clark Township Asks Residents to Self-Report Home Water Service Lines Through New Jersey American Water Survey

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Clark Council President Bill Smith urges residents to complete New Jersey American Water's "Pipe Up" survey. Lead lines replaced free by 2031.
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Clark Township is asking residents to take a few minutes to identify the pipe material where water enters their home — and it could save them a field visit later. Under a 2021 state law, New Jersey American Water must replace all lead and galvanized steel service lines by 2031, at no cost to homeowners. Complete the "Pipe Up" survey at njamwaterlslr.com.

Clark Residents Asked to Identify Home Water Pipes Under State-Mandated Program

Clark Township Council President Bill Smith is urging residents to complete a short online survey identifying the material of their home's water service line.

The request is part of New Jersey American Water's Lead Service Line Replacement Program, which operates under a 2021 state law. The law requires all water providers in New Jersey to inventory both utility-owned and customer-owned service lines, notify customers with lead or galvanized steel pipes, and replace those lines by 2031.

What the Survey Asks Residents to Do

The process takes only a few minutes. Residents locate the pipe where water enters the home — typically near the water meter in a basement or utility room — identify the pipe material, and upload a photo. New Jersey American Water has named the effort "Pipe Up."

Completing the self-report now can reduce or eliminate the need for a follow-up visit from a utility field representative.

What Happens If Your Pipe Contains Lead

If a service line is confirmed to be lead or galvanized steel, New Jersey American Water will replace it at no cost to the homeowner. That applies to both the utility-owned portion and the customer-owned portion of the line.

Is Clark's Water Currently Safe?

Residents should not assume a current problem with their water. New Jersey American Water treats water to prevent corrosion and continues to meet state and federal lead and copper compliance testing standards.

The survey is available at njamwaterlslr.com.

FAQ

What does Clark's water service line survey ask residents to do?
Residents locate the pipe where water enters their home — usually near the water meter in a basement or utility area — identify the pipe material, and upload a photo through New Jersey American Water's online "Pipe Up" survey.

Will Clark residents pay anything if their line contains lead?
No. New Jersey American Water will replace confirmed lead or galvanized steel service lines at no charge, covering both the utility-owned and customer-owned portions.

Is Clark's tap water currently unsafe?
No. New Jersey American Water treats water to prevent pipe corrosion and continues to meet state and federal lead and copper compliance standards. The survey is a proactive inventory effort, not a response to a current water quality issue.